It’s Good Enough
I don’t need to go the extra mile, My business does everything right. Our employees are friendly and knowledgeable. We have really good prices. We back up everything we do with a guarantee. What more do you want me to do? Not a lot from that description….except. No matter how well your business runs, it can always run better. The drive to make your company better should never rest or relax. Today’s world is built on change. The question that faces every business should be: What Can We Do Better?
Going the Extra Mile is about The Little Things
It’s easy to identify big problems. They are called “big problems” for a reason. It’s fairly simple to correct some problems by throwing money at them. Others can be solved by new procedures or replacing poor employees. But maybe your problems don’t rise to the level of BIG. Perhaps just looking at the little things your business can do to improve. You might even be able to profit from giving your customers more. More what you say? Maybe it’s as simple as tablecloths, not exactly reaching the Go The Extra Mile level.
Table Cloths Convey a Message
Something as simple as a fabric tablecloth can make a big impact. Let me explain, here at The Beacon Center we go the extra mile by offering our renters an option to have linen tablecloths, instead of the thin plastic ones from the party store that will cost you $2.99 each. We can provide you with fabric for just $25 to rent enough coverings for all the tables. Comparing that to the price of plastic ones, our customers actually save money. Something as simple as offering an upgraded tablecloth at our venue makes a big difference in the feel of every event. The customer gets a nicer event, the guests attending see your company in a different light and you will look more professional. As a business, this small upgrade item didn’t cost us much to implement but is very valuable to our clients. Our bet is that you have some small changes like this in your business that you an offer.
If you would like to see our tablecloths and all the other extra touches our venue can offer, please reach out to us at: www.TheBeaconCenter.com