After a break in business operations, it is critical to start retraining your staff. Even the best of employees can use a refresher now and then. After even a short shut down, skills can be lost and knowledge clouded. In uncertain times our tendency is to draw inward. This is a defense mechanism and is usually a good reaction. However, when that period begins to end the need to gather staff and review what was done, is being done and will need to be done is critical. Whether from a pandemic or a hurricane the post-review period is perhaps the most important. It is our chance to put new policies into place or update/change procedures in all of our businesses.
Retraining In Small Groups
You know retraining needs to be done. You also now know that smaller groups of people gathering is the new normal for a while. So how are you supposed to retrain 75 people? The same way you would train 10. In small batches. The tendency in the past is to get as many people packed into a training room as possible. Sure, more people meant more distractions and annoyances for your trainees, but venue space is expensive and most companies don’t have extra meeting space sitting unused at their operation. Put yourself in your trainee’s shoes, they are trying to learn and absorb information. Is that easier when you are elbow to elbow in a packed room? Or perhaps having a few feet on either side of your seat, less noise and fewer interruptions would be helpful?
We have all been in the mindset for years that “bigger is better“. We believe thinking small has its place also. The issue should be Quality, not Quantity. Not only in retraining sessions but in life as well. To adapt to new distancing recommendations the obvious solution is to shorten training sessions and train in smaller groups. Not only is it keeping your team safer in these uncertain times, but it will likely result in better retention of knowledge and less stress for everyone. Here are a couple of tips for revising your training programs.
- Review all of your retraining needs and determine which are the most critical points your staff needs to absorb. get rid of the fluff.
- Consider who REALLY needs to attend. Is there a custodian who really doesn’t need a full day of retraining concerning customer service?
- Find a meeting venue with flexibility, a well-maintained facility, and reasonable pricing.
The Beacon Center Is Here To Assist
We know training at The Beacon Center. It is one of the basic needs we considered when opening our venue. We have easily cleaned and disinfected hard surfaces throughout our facility. We have one designated cleaner, as well as the owners, Becky & Gil cleaning. With one entrance to the Center and our Annex, it allows for the monitoring of each attendee as they arrive. We even have the capability for a Virtual Tour of the venue. Last but not least, we’re flexible and affordable. When the current issues subside, there will be a rush for small, affordable meeting space. Why not book your retraining space now, to ensure you will have a safe, clean place to get your team back up to speed and working smart and safe.